Email Instructions

There will be times when we require users of the software the upload their databases to ESC Technical Support. Reasons for this are varied. Email is one method for us to receive your databases.

It is important to be note that users must be familiar with their email program and with the Windows operating system. The reason for this stems from the fact that there are many kinds of email programs out there for use.

Below is a procedure for sending the database to us via email.

Backup the database - users must first backup their database. The reason for the backup is that it allows the user to store an archive copy of the database in case of emergencies.

ESC software comes with a backup utility. We also suggest using WinZip to backup the database to a zip file. Both the ESC backup utility and WinZip compress the database to a smaller size. This allows for faster sends and receives of email message.

Attach Database to an Email Message - using your email client program, create a new message. Attach the database zip file to the message. Please include your name and phone number so that we can contact you about your database.

Send Email Message - After creating the new message, send the message to data@esct.com / tech@esct.com. You are welcome to put any message pertaining to your database with your email message.